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Repair and GPS Refurb Request

All equipment returned to ATS must include a repair confirmation number (RCN). Submit your request for an RCN using the form below, and we will reply by e-mail within 24 hours.  Include the RCN number when you return your equipment. You will need to create a user account to submit your request. Thank you!

Receiver repairs are completed within two weeks. GPS refurb, nine weeks.

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1. Select Your Product(s)

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Serial No: Description Edit

2. Ship To

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Return shipping charges will be added to your invoice, indicate preferred return shipping method:

International customers - please use Harmonized Schedule Number 9801.00.1012 on your shipping documents and customs forms to indicate "U.S. made goods being returned for repair."

3. Bill To

Payment Method:

4. Contact

Name of the researcher using the equipment (optional):

5. Description

Describe any special issues you are having with the equipment, especially if intermittent:

6. Review & Submit Your Request

Please review your equipment return summary below.

Serial Numbers To Repair
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Shipping Address
Email Address
 Return Shipping Method
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Bill To Address
Email Address
Payment Method
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Contact Full Name
Contact organization
Contact email
Contact phone
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Problem Details
I’m not 100% sure if I selected the correct tracking products for my research. Please recommend any different or additional equipment if necessary!
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